Privacy Notice and Personal Data Protection of Dr. Antonio Mátar Guerra

Purposes and Use of Personal Data

Dr. Antonio Mátar Guerra, is the responsible party for the purposes of the Federal Law on Protection of Personal Data Held by Private Parties, with address at Av. Frida Kahlo 180, Valle Oriente, San Pedro Garza García, Nuevo León, Mexico, in accordance with the provisions of Article 17, Section II of the Data Law, informs you that he will process the personal data collected from you for the following purposes:

1. To provide the medical care you require, for which various services of Dr. Antonio Mátar Guerra may have access to them (laboratory, clinical analysis, radiology and imaging, etc.)
2. To send your data to your attending physicians or consulting physicians.
3. To transfer your data, if applicable, to the insurance company with which you have contracted a medical expenses insurance policy.
4. To integrate your clinical record.
5. To ensure correct treatment.
6. To determine if you need to be treated as a vulnerable and high-risk patient.
7. For the fulfillment of rights and obligations acquired by signing the service provision contract.
8. For service satisfaction surveys.
9. To address any complaints, questions, and comments.
10. To create databases (including databases regarding sensitive data) for purposes of medical care, teaching, statistics, processes for improving care and/or quality, for analysis of service satisfaction related to the provision of the service.
11. To meet the requirements of competent authorities and comply with applicable legislation.

Therefore, and to achieve the purposes set forth above, the following personal data will be processed: full name, address, home, work or office telephone number, mobile phone, marital status, age, sex, nationality, date of birth, name and address of a relative designated as the responsible family member with whom we can communicate in case of emergency; where applicable, your policy number and other information related to the medical expenses insurance you have contracted; where applicable, credit card account number, which may be requested to verify the cardholder’s name, account number, Banking Institution, authorized credit amount, tax information. In order to provide hospital medical care and in accordance with applicable health legislation, the following sensitive personal data will be requested: religion, current health status, past and present conditions, hereditary family history, symptoms, relevant pathological history, health history.

In relation to the personal data mentioned in the previous paragraph, Dr. Antonio Mátar Guerra undertakes that the processing will be strictly necessary for the aforementioned purposes and to treat them under appropriate security measures to protect their confidentiality, and that in the event of foreseeing another purpose, your authorization will be requested by modifying the respective Privacy Notice.

Name and Address of the Personal Data Responsible Party

Dr. Antonio Mátar Guerra has designated a person in charge of personal data, through whom you, in accordance with the provisions of the Personal Data Protection Law, may request, via email at info@drantoniomatar.com, the exercise of your ARCO rights, which consist of Access to your personal data, Rectification, Cancellation, or Opposition to their processing for specific purposes. Dr. Antonio Mátar Guerra is responsible for following up on your request and providing a response within 20 (twenty) business days. Likewise, through Dr. Antonio Mátar Guerra, you may revoke your consent to this Privacy Notice.

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, Dr. Antonio Mátar Guerra may publish and make available to the Owners of the collected or generated Personal Data, specific privacy notices for which express or tacit consent of the Personal Data Owner may be required.

For any information about this Privacy Notice or to exercise any of the rights derived from the Federal Law on Protection of Personal Data Held by Private Parties, please contact Dr. Antonio Mátar Guerra, telephone (81) 83 68 78 53, Email: info@drantoniomatar.com.

Measures to Maintain Confidentiality and Handling of Personal Data.

Dr. Antonio Mátar Guerra has policies and procedures that include security measures and controls to protect Personal Data, especially Sensitive Personal Data. Therefore, Personal Data including Sensitive Personal Data provided voluntarily, whether physically, electronically, or by any other means, are treated and stored confidentially through technological means and internal protection procedures.

The owners of the Personal Data who are users of Dr. Antonio Mátar Guerra are obliged to provide accurate, clear, and complete data at the time of collection, without prejudice to the right of said users to exercise their right of rectification thereof, under the terms of the applicable Law.

ARCO Procedure

(Rights of Access, Rectification, Cancellation, and Opposition)

To exercise your ARCO rights and/or revoke your consent for the processing of your personal data by Dr. Antonio Mátar Guerra, you must submit an ARCO rights exercise request to the email address of the aforementioned Personal Data Responsible Party, accompanied by the following information:

a. Full name and address (street, number, neighborhood/colonia, municipality, state, postal code).

b. Identification proving your identity (Voter ID card, valid passport, professional license, and/or immigration documents).

c. If you are not the rights holder, a power of attorney duly ratified before a Notary Public. In the case of a minor, legal representation must be proven by means of a certified copy of the birth certificate and a valid passport.

d. A clear and precise description of the personal data regarding which you seek to exercise any of the ARCO rights.

e. Any document or information proving that your personal data is held by Dr. Antonio Mátar Guerra.

f. If requesting data rectification, you must also clearly indicate the modifications to be made and attach the documentation supporting your request.

The person responsible for your personal data will respond to your request via email within a period of 20 business days from the date the receipt confirmation is received, and an appointment will be scheduled for you to personally present the original documents sent at the beginning of your request for comparison, with the understanding that if you do not attend, the request will be filed away.

When the request is admissible, and the corresponding comparisons have been made, the deadlines to carry out the request will be:

a) for data access, within 15 days after receiving the affirmative response to your request.

b) for data rectification, within 15 days after receiving the affirmative response to your request.

c) for the cancellation or opposition of data, the data will first be blocked from the moment the received information is compared, during which time access to the data information will be restricted until there is a response to the request; if affirmative, within the following 15 days, and if negative, the block will be lifted.

The aforementioned deadlines may be extended once if deemed necessary by the person responsible for personal data protection and following prior notification via email from the same.

Dr. Antonio Mátar Guerra may deny the exercise of ARCO Rights in the following cases:

I. When you are not the owner of the personal rights and/or when legal representation cannot be accredited.

II. When your personal data is not found in the database of the responsible party.

III. When the rights of a third party are harmed.

IV. When there is a legal impediment or a resolution from a competent authority that restricts your ARCO rights.

V. In case of cancellation, when the personal data is subject to processing for medical prevention or treatment.

The denial may be partial, in which case, Dr. Antonio Mátar Guerra will carry out the Access, Rectification, Cancellation, and/or Opposition for the corresponding part.

Transfer of Personal Data

Dr. Antonio Mátar Guerra does not transfer Personal Data, but may share all or part of the Personal Data with third parties with whom the Owner of the Personal Data has a legal or conventional relationship, for the performance of activities and operations related to the payment of medical services.

Modifications to the Privacy Notice, Legislation, and Jurisdiction

Dr. Antonio Mátar Guerra reserves the right to modify the terms and conditions of this Privacy Notice, in which case the modification will be notified through the communication channel that Dr. Antonio Mátar Guerra deems most appropriate for this purpose (which may be, for example, email, notices in communication media, direct communication, and/or an announcement on our website).

Last Updated: May 5, 2025